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Acolyte
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Custom AI agent: it reads, sorts, replies and passes the rest on to you

An agent connected to your emails, CRM and documents, which handles your business’s routine requests and only brings you what actually needs you. Designed for your trade, hosted in Europe, transparent with your clients.

An automation follows a rule. An AI agent understands a situation. It reads a client’s email, finds the file in your CRM, answers the question if it’s simple, and sends you a summary if it isn’t. It drafts a quote from a vague request. It qualifies a lead before you call them back.

We build custom AI agents for small and medium-sized businesses: not a generic chatbot, but an assistant that knows your products, your tone and your rules.

Who it’s for

  • 01

    Every day you receive similar requests, by email, form or phone, and you answer them by hand.

  • 02

    Your clients expect a reply in the evening or at the weekend, and you’re not around.

  • 03

    You spend more time qualifying requests than dealing with the ones that matter.

  • 04

    You already have simple automations and keep hitting a wall on anything that needs understanding.

What’s included

  • An agent connected to your tools

    Emails, CRM, documents, calendar, knowledge base: the agent reads and writes in what you already use, with only the strict permissions it needs.

  • A clear scope

    Together we define what it handles on its own, what it suggests for your approval, and what it passes on to you as it is. Nothing else.

  • Your tone, your rules

    The agent replies the way your business does, with your wording and your limits. It introduces itself as an AI to your clients, in line with the AI Act.

  • Log and control

    Every action is logged. You see what it did, you correct it, and it improves from your feedback.

How it works

  1. 01

    Defining the scope

    Half a day to list the requests the agent should handle, the sources it consults and the cases it must pass back to you.

  2. 02

    Build and dry run

    The agent is built on your real cases, in draft mode: it suggests, you approve, we adjust. Two to four weeks depending on the scope.

  3. 03

    Gradual go-live

    It starts with the simple cases, with supervised autonomy. The scope widens as trust builds.

  4. 04

    Maintenance

    An agent lives alongside your business. The Maintenance plan monitors it, adjusts it and extends it when your needs change.

What you walk away with

  • An AI agent in production, connected to your tools, with its scope set down in black and white
  • A log of all its actions, available at any time
  • Documentation of how it works, its limits and how to switch it off
  • A signed data processing agreement, as GDPR requires

Frequently asked questions

How much does a custom AI agent cost?

From €3,900 excl. VAT, fixed price, depending on the number of sources connected and cases to handle. The price is set after scoping, before the build. Monthly maintenance is optional, from €150 a month.

How is it different from a chatbot or ChatGPT?

A chatbot answers questions. An agent takes action: it reads your CRM, updates a file, sends an email, prepares a quote. And it’s built on your data and your rules, not on a generic model that knows nothing about your business.

Where is my data hosted?

In Europe, with European hosting preferred and a signed data processing agreement. No data is used to train models.

Can the agent make mistakes?

Yes, like a new employee. That’s why we start in draft mode, limit its scope, log every action, and have it pass on anything it isn’t sure about.

Can it answer the phone?

Yes. An AI agent can answer the phone, qualify the call and pass the rest on to you. It introduces itself as an AI from the very first sentence, as the AI Act requires.

What’s next

Shall we talk?

Free 15-minute discovery call, no strings attached. We’ll tell you honestly whether we can help.

Talk to an acolyte